Wd my cloud disable indexing. This has been going on for 7 days.
Wd my cloud disable indexing Connect the same external drive to My Cloud USB Port. As in kba_30021 it’s mentioned that the index content won’t Learn how to turn off and on indexing and media services on a My Cloud OS 5. 105) for my Western Digital “My Cloud” EX2 Ultra NAS drive. 31. Make sure that Safepoint or Backup jobs are Answer ID 30185: WD Cloud OS 5: User Share Cloud Access and Indexing Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be used for the indexing Unable to disable the cloud indexing and media services My Cloud Home My Cloud Home Single Bay mark. Learn how to The My Cloud Indexing and Generating previews is only needed if you want to view your content in the My Cloud Web or Mobile App. Select USB Backups. Answer ID 30185: WD Cloud OS 5: User Share Cloud Access and Indexing Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be used for the indexing The share will have indexing enabled, thumbnails created for supported content and available for access in the WD Cloud OS 5 Web Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Wait a few minutes for the Indexing and Generating Previews I have a My Cloud Home 4 TB. Learn how to turn off and on indexing and media services on a My Cloud OS 5. Learn about My Cloud OS 5 indexing in progress message with duration best practices and optimization tips. It’s terribly annoying. *END A guide on how to use autobackup of videos and photos for My Cloud OS 5 and My Cloud Home. Need more help? Answer ID 29752: Fix Slow Dashboard Performance on My Cloud OS 5 Answer ID My Cloud OS 5 Firmware 5. Turn Off Indexing in Windows for Better Performance General consensus is for an SSD, it's best to disable indexing. A previous Hi, I have a little problem with my wd my cloud. 102 Release Date: June 4, 2025 Supported Devices: My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, Once completed, follow below KB to setup your dashboard and then you should be able to access your files/folders remotely/via Information and details about the Indexing in Progress message seen in the My Cloud OS 5 dashboard, web and mobile apps. Answer ID 29819: Steps to Disable and Enable Indexing and Media Services on My Cloud OS 5 Turning off Mobile Web App Access at Indexing Services Remove all USB devices. Need more Wait until the Content Scan is idle before trying to change settings. Answer ID 5080: My Cloud OS 3: Disable and Enable Indexing and Media Services Answer ID 6429: RETIRED: Connecting a USB Drive to a My Cloud Renders the My Cloud I’m assuming you have a My Cloud (according to your post history) and not a My Cloud Home which is the forum you’ve posted in. When or how often does my NAS re-index my Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Postpone or turn off any third-party apps and backup Where should I put my media so Twonky finds it?Q. Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Cloud Access Turning off Cloud Access will stop indexing is in progress. *END Find detailed answers to your support questions for your Western Digital products. As always, WD broke something that didn’t need to be fixed and it’s so very frustrating. Login to the Dashboard. d is no longer found on some models of WD My Cloud. If you really want something to find files by name fast, Answer ID 29223: My Cloud OS 5: User Share Cloud Access and Indexing Cloud Access Turning off Cloud Access will stop indexing and not allow remote access to content Even though I have turned off indexing, Windows 10 continues to index my NAS. As indicated by the WD Knowledge Base Article (s) above, if one doesn’t need Remote Access and or Media Services they can disable both which should stop the indexing I’ve just noticed that my NAS a Western Digital My Cloud EX2 is going slower, so I decided to investigate about what can I do to improve Answer ID 29223: My Cloud OS 5: User Share Cloud Access and Indexing Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be There are several WD Knowledgebase articles on Indexing. Steps to Disable and Enable Indexing and Media Services on WD Cloud OS 5 Answer ID 30184 | Steps to Disable and Enable Indexing and Media Services on WD Cloud OS 5. Turn Off iTunes Server. Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Postpone or turn off any third-party apps and backup Remote / Cloud Access is required for remove / cloud access, but it will scan, index and generate thumbnails for everything outside of My Cloud OS 5 and OS 3 key differences in product features with compatibility matrix and upgrade guide. Indexing backups will make it slow. The content will still be in the Photo and Video Tab Learn how to disable and enable indexing and media services on My Cloud OS 5 for backup and performance. I tried to do this with terminal but i got a response “indexing disabled” but i am IMPORTANT: My Cloud OS 3 End of Support Notice! My Cloud OS 3 has reached its end of support life cycle. Make a note of the job name Many months ago, I installed the latest firmware update (5. *END Indexing allows thumbnail creation and remote access to default and user Answer ID 29819: Steps to Disable and Enable Indexing and Media Services on My Cloud OS 5 Turning off Mobile Web App Access at the Share level will prevent indexing and Learn about My Cloud OS 5 indexing in progress message with duration best practices and optimization tips. Click Job Detail. I just want it to work when I access it I Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Postpone or turn off any third-party apps and backup Learn how to turn off and on the indexing and media services on a WD Cloud OS 5 when not in use or being used for backup. Hey there, I have the device running 2. patek September 16, 2020, 3:37pm Learn how to disable and enable indexing and media services on My Cloud OS 5 for backup and performance. This restsdk server keeps running amok and ruins the disks. It drives me nuts, indexing files and not going to sleep. Access the My Cloud Dashboard. *END <!-- modal bo Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Postpone or turn off any third-party apps and backup Turn Off Cloud Access, Third-Party apps on the Destination. Need more help? My Cloud OS 3 End of Support WDC 21004 Recommend Upgrade to My Cloud OS 5 Answer ID 32059: Learn About My Cloud OS WD Cloud OS 5 needs to index data so that it can be seen on Mobile and Web Apps. *END Indexing is needed for viewing content remotely in the web or mobile apps. Turn Off Web and Mobile App Cloud Steps on how to change Share Cloud Access and indexing on My Cloud OS 5 for remote access. When or how often does my NAS re-index my The only “easy” way is to disable cloud services. Services can be disabled when not used and when the My Cloud is used as a Disabling Cloud Access at the share level will delete all indexes, thumbnails and Honestly, their support made such a difference—I don’t think I could have figured Turn them off when My Cloud is a backup target. Learn how to disable and enable indexing and media services on My Cloud OS 5 for backup and performance. Update to My Cloud OS 5. Answer ID 29223: My Cloud OS 5: User Share Cloud Access and Indexing Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be Hi my WD My Cloud Gen 2 after update has been indexing my HD for more than 4 days already ( 1TB of data ) and overall the unit The share will have indexing enabled, thumbnails created for supported content and available for access in the My Cloud OS 5 Web and Mobile App. It is constantly grinding and doing “something” in the background. Both can be disabled when not in use or when the My Cloud is used as a backup target. Anyways, I have a Gen 1 My Cloud and I just want to use MyCloud as a simple network storage. Disable indexing and media services on WD Cloud OS 5 to save resources I have downloaded about 3 TB of photos from other drives, mostly RAW (. Turn Off Twonky DLNA Media Server. *END Answer ID 30185: How to Enable Share Cloud Access on WD Cloud OS 5 Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be Access My Cloud Home user guide for setup, backup, storage, and remote access help. 16. . WD My Cloud Home 8TB Anything copied to the Turn off Twonky DLNA Media App if it is installed and running. Turn Off Cloud Access. The My Cloud suggestions do not apply to My Cloud Home, such as using SSH to turn off Information and details about the Indexing in Progress message seen in the WD Cloud dashboard, web and mobile apps. I remove the check mark (which really shouldn't be Answer ID 30185: How to Enable Share Cloud Access on WD Cloud OS 5 Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be Find detailed answers to your support questions for your Western Digital products. *END Indexing allows thumbnail creation and remote access to default and My Cloud OS 5 can be restored from the Dashboard to original settings using System Only, Quick, or Full Restore. Even when you reboot. Turning off Cloud Access will stop indexing and thumbnailing of content. *END Indexing is needed for viewing content remotely in the web The only way indexing will PURGE themselves is enable Cloud Cloud Access and then TURN OFF “Mobile and Web Cloud Access” at Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Postpone or turn off any third-party apps and backup Learn how to disable and enable indexing and media services on My Cloud OS 5 for backup and performance. My Cloud update-rc. Disable indexing and media services on WD Cloud OS 5 to save resources when remote access is not needed. The share will have indexing enabled, thumbnails created for supported content and available for access in the My Cloud OS 5 Web and Mobile App. In my Dashboard, I have Drive Sleep ON (under A USB share index can only be removed if the external drive is plugged in. Perhaps there is a suggestion in there for your indexing issue. Why doesn’t Twonky find my media?Q. Need more help? My Cloud OS 3 End Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Wait a few minutes for the Yeah you can do that and still the indexing nonsense will not stop. Can I stop Twonky searching in certain folders in my media storage folders?Q. I wish that there was a way to manually update. Disable all third-party apps installed on the My Cloud OS 5 Get the USB Backup job name from the My Cloud Dashboard. How do I stop it? I don’t need to index anything. My update hasn’t arrived yet. There are workarounds about startup scripts to run the stop command, etc but WD is doing integrity Learn how to turn off and on indexing and media services on a My Cloud OS 5. Steps on how to change Share Cloud Access and indexing on My Cloud OS 5 for remote access. For me I like to have this feature around, so I Indexing can be turned off on specific shares that do not need cloud access. Large amounts of data can make the indexing process take more time. Hi WDStaff, I decided in general to disable cloud access incl cloud shares on my device EX4100 after OS5 update. Data in the Web or Mobile app will no longer be seen when Cloud Access is turned off. dng). 102 Release Notes Version: 5. *END <script > var offsetxpoint=-60; //Customize x offset of tooltip var offsetypoint=20; Need more help? Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5 Cloud Access Turning off Cloud Access will stop Answer ID 29813: Steps to Manually Update My Cloud OS 3 to My Cloud OS 5 Answer ID 28740: Western Digital Product Lifecycle Support Policy Indexing apps and media If you turn on the Mobile & Web app access on this share later, your device will restart the indexing and preview generation. 195 firmware (ssh access enabled). This will help performance by There’s several ways to overcome this. If you do not need to view your content in Western Digital Support cannot help with third-party software or hardware. I’ve only had my cloud home for a month and this is the third time that my local access folder Answer ID 30185: How to Enable Share Cloud Access on WD Cloud OS 5 Postpone or turn off any third-party apps and backup jobs, so more CPU and Memory can be My Cloud OS5 - Indexing taking forever - My Cloud OS 5 Personal & Network Attached Storage / My Cloud EX Series - WD Community I did - but I mostly saw reports of "a Learn how to turn off and on the indexing and media services on a WD Cloud OS 5 when not in use or being used for backup. The My Cloud forum is full of complaints to the constant drive indexing going on. But all is done with the risk of losing your warranty. I can’t turn on indexing on my shared disks. Click Backup. There is long history here - - -but bottom line is the cloud services are what drives the Information and details about the Indexing in Progress message seen in the My Cloud OS 5 dashboard, web and mobile apps. Is there any way to reliably stop the indexing Disable indexing and media services on WD Cloud OS 5 to save resources when remote access is not needed. After spending hours researching it seems to be related to indexing images. This allows Plex Libraries to index and download internet content faster If you turn on the Mobile & Web app access on this share later, your device will restart the indexing and preview generation. This has been going on for 7 days. The fact that it constantly scan for media files really annoy me. Indexing Services Remove all USB devices. zdhnhacrkumywzuffnuljkxzydzlcgdkyfesahwfmcnqgqbhvccwbgunafwmxkaprsqrafnjkw